Policies

Please arrive early

I allow 30 minutes between bodywork sessions, providing time for us to discuss your needs that particular day, and for you to gently ease back into your daily routine at the end of our session. I always provide enough time for your full session. 


Cancellations and late-arrivals

Missed and canceled appointments: Inclement weather, sudden injury or illness, and emergencies come up occasionally. These situations may provide exceptions to the following:                                                                                     

  1. If you need to cancel an appointment, I require a minimum of 24 hours notice (by voicemail, not email or text) so that I can schedule other people waiting for appointments.
  2. You will be billed the full price of your scheduled appointment for cancellations received with less than 24 hours’ notice ($100 per missed session). These fees are your responsibility, are permitted by your insurance policy, and are not billable to your insurance policy. This policy applies to those using a gift certificates, as well.
  3. All billed fees must be paid in-full prior to (or at the beginning of) your next appointment. 
  4. Late arrivals may result in ending on-time with respect to the next client, and full fee for your scheduled session is due.
  5. Psychotherapy clients:  Insurance company policy also requires supporting documentation related to the incident be noted in your records. 

Payments

Insurance coverage: Co-pays and out of pocket expenses are your responsibility and due at each appointment.

I accept cash, credit cards, and local checks. There is a $35 fee for any checks returned unpaid. 


Flexible Spending Accounts

Many flexible spending accounts will cover the cost of Therapeutic Massage Therapy. Check with your plan and find out if you can benefit! I will be happy to provide a receipt for services for your reimbursement.


Insurance

Massage, Bodywork, Reflexology, and Reiki:

Unfortunately, I am unable to bill insurance for massage, bodywork, reflexology or reiki. However, if you are in a car accident or have a job-related injury covered by workers’ compensation, insurance may cover massage when prescribed by a physician. If your insurance covers chiropractic or osteopathic services, the services of a bodywork professional may be covered when prescribed by a chiropractor or osteopath. Therapies provided as part of the prescribed treatment by a physician or registered physical therapist are often covered. Check with your insurance company to see exactly what is covered under which circumstances. 

Psychotherapy:

If you have a Managed Care plan, you are responsible for getting the required authorization for mental health services. Coverage for my services will fall under “Supervised Practice”. You are responsible for notifying me of any changes in your coverage. Insurance can be billed for psychotherapy only and does not apply to any other service I provide. 

Gift Certificates

Gift certificates may be purchased on-line, in-person, or over the phone. On-line purchases are available through this website. Gift certificates are valid by law for 5 years from purchase date, NOT when received. It is not necessary to bring your gift certificate with you to the appointment.